Tim hortons case analysis for operation management

Medium priority B items have similar controls compared to items, but take place less frequently. Moreover, we also found out from the manager that ordering and carrying costs of inventories were pretty high.

Also, they use inventory back up and keep excess inventory against stock-out. Finally, poor classification system for inventory items the branch did not make use of the ABC system in inventory costing. First, there is a lack of control between reviews there is frequent errors in inventory counting process.

However the demand for these items will be less during the summer. The software keeps accurate records of inventory on order and on transit through Electronic Data Interchange EDI is built into the Clear View software. Our first goal is to improve the overall inventory management in terms of customer satisfaction by ensuring that the right goods, in the right place, in sufficient quantities, at the right time.

Third, lack of knowledge in lead time time between ordering and receiving the order and lead time variability. Furthermore, owing to the fact that inventory counting is done manually, there is frequent error in the inventory counting process which gives rise to overstocking or understocking of inventories.

Get Full Essay Get access to this section to get all help you need with your essay and educational issues. Therefore, lower value C items can be ordered in larger quantities and have higher safety stocks. Abuqasem has had a longstanding association with Tim Horton. Thus, alternative solution that will enable the manager to effectively manage the inventory efficiently is to use a technique called ABC analysis it determines the importance of items in term of their costs and turnover and the level of controls placed on the items.

Furthermore, the software improves productivity by eliminating paperwork; reducing lead time, improve control of operation, and by increasing inventory counting accuracy.

Although the owner might be reluctant in purchasing the software due to its high cost in the short run, the benefits that will be reaped in the long run will definitely outweigh the cost in the short run.

Second, the perpetual system will allow for fixed-order quantity the manager can justify and economic order sizewhich will minimize costs, hence, increasing profitability. The physical inventory counting usually takes place on Sunday evenings when there restaurant is less busyto determine amount of inventory on hand and also to estimate how much will need to be ordered for the following week.

The first supplier is the Main Company. In order to protect against shortages between lead time time between ordering and receiving the orderexcess inventory is usually kept in stock. Number of daily transactions is from hundred a day and cost of items is fixed.

Also demand increases by the season. The last one is Sis co, Provide the 25 kind of daunts, muffin, and bread.

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The second supplier is Nelson, supply them by milk, cream, and cream cheese. More essays like this: Our main task was to implement new inventory management system and measures that will improve the overall business process especially in inventory management.

This branch has 32 employees and number of customer are more than persons depend on the day of the week, demand increase in Saturdays and Sundays. The reasons for the above problems that the branch was facing boils down to the following: He has extensive experience in Operation Management, and new business development.

Second, need to protect against shortages between review periods by carrying extra stock. By having face-to-face communication with the owner, we were able to carry out our analysis and observations effectively because the owner was available to answer questions and also provide further insight about his firm.

Tim Hortons Harvard Case Solution & Analysis

More demand for coffee and hot chocolate during the winter. Fourth, inability to reasonably estimate inventory holding, ordering and shortage costs.

They use just in time system, thus they use borrowing method in case a big unexpected order or other reasons or they can make a quick order. Second, poor forecast of demand due to seasonality in coffee demand, highest in winter, lowest in the summer.

During the process of analysis and observation, we realized that there were loopholes in the inventory management, which led to dissatisfaction among customers, and the low inventory turnover rate. The ordering inventory and receiving time take 26 hours. Also, more demand for iced Cappuccino in summer than winter.

For example, high priority A items have tighter controls on inventory records and more frequent reviews of forecasting, demand requirements, order quantities, safety stocks, and cycle counting. First, inefficient system to keep track of inventory on hand and on order.Transcript of Tim Hortons Case Study.

Tim Hortons Case Analysis Porters Five Forces Analysis Strategy Analiysis: SWOT Analysis Buyers' Force: Tim Hortons neutralized the competition by defferentiatin it self and its products. Fast and agressive expansion throughout Canada.

Tim Horton’s Case Analysis For Operation Management Essay Sample

Summarize the company, its current financial health and overall capital structure. Tim Hortons is a leader of QSR (quick service restaurants) Home Page; Writing; Tim Hortons analysis Tim Horton's Case Analysis For Operation Management Tim Horton's Case Analysis For Operation Management Words | 8 Pages; Starbucks.

Tim Hortons Case Final 1. Tim Hortons Case Analysis BUS Simon Campbell () Paper ID: SUBMITTED TO: ISABELLE GIROUX SUBMITTED ON: MONDAY DECEMBER 10, Tim Horton's Case Analysis For Operation Management Essay by rolaht, May download word file, 8 pages download word file, 8 pages 4 votes 1 reviews4/5(1).

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Tim Hortons The Quick Service Restaurant & Food Industry Submitted by: Rezvi Zaman Student Number: Submitted to%(72). Tim Hortons Case Analysis Essay Tim Horton's Case Analysis For Operation Management Essay Our project is focus on the Inventory management of Tim Horton's which located in Bay Shore, Carling Ave.

Inventory Management is the practice of planning, directing and controlling inventory so that it contributes to the business.

Tim hortons case analysis for operation management
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